
It really is a good thing that I have the next four days off because today was one of those days. You know the kind where you have to push your hands into your pockets for fear that you'll smack the customer in front of you? Yeah, that kind of day.
My day started out with a bang... with one of our regulars in that he comes in the store but we don't actually fill his prescriptions. No, he gets those mail order but far be it for him to CALL THEM and ask them his questions. He wanted to know why the commercials for the new glucose testing meter could say that they're 25% more accurate. Are they? he asked. Now, I'm not diabetic and the closest I've ever come to a meter was when Randye brought in hers so we could try it on a whim. I hate sticking myself with anything but I had a yin to know what my blood glucose level was. What I've learned about these things has come from questions to people who know about these things... so, you know, not much.
When my answer, "Because they've got a great marketing team," didn't suit him, he demanded that I tell him how they know. And so I said, "You'd have to ask the company. They can send you the research they've done with their meter based on other meters." He still didn't like that answer and told a customer waiting in line (another old guy - we have a lot of them) not to ask me any questions because I wasn't helpful. He was sort of joking. Sort of. I responded by saying, "I don't know. I thought I was pretty helpful. If I were you, I'd talk to the people who deal with these things as a profession."
Makes sense, right? Just as a general rule of thumb for life. Ask questions of people who can answer them. Easy peasy. This situation wasn't really helped by my (sick) pharmacist just smirking at me with a "yeah? what are you going to say now?" look.
It didn't get much better. Old men. *shakes head* They should be rounded up and put in a home where they can't harm anyone.